With the holidays quickly approaching, you want to believe that people are happier and more "cheerful".
WHY AM I ALWAYS STUPID ENOUGH TO BELIEVE THAT?!
This week I had some winners (it's only Tuesday!!!)
1. One woman thought that by placing her cart in line and wandering off to shop would hold her spot...umm no. So being the super tech that I am, I grab the next customer in line. Cart woman comes up and SHOVES her cart into my freaking counter like a fucking 5 year old.
I take her next, because she is NOW in line.
CW: "I'm so glad that you finally decided to help me"
ME: "I grabbed the next person in line, which was the person before you"
CW: "My CART was there, I was next"
Anyway, I ask for her name...it's fucking hyphenated and she doesn't know which name it's under...I finally find it only for it to be too soon on her insurance.
ME: "Your insurance won't cover this medication for another 10 days"
CW: "Well, I'm leaving at 4 am tomorrow for vacation....what are you going to do so I can get my medication?"
ME: "I can call your insurance and see about getting a vacation override. I just need to know when you're leaving and when you're returning...."
CW: "How long is that going to take? I called this in THIS MORNING, why isn't this already done?"
Oooh....fuck you lady, if you need something from me, you better not fucking slam shit into my counter, treat me like I HAVE to do shit for you...We're not mind readers...let us know why you want your Xanax 2 weeks early BEFORE you freak out on me.
Reminder: It's a COURTESY that I call your insurance for anything!!!
2. Today I was helping one of our regulars...nice guy...we took maybe a full minute to finish the entire transaction. I ask the next customer how I can help her...
HER: "I need to buy some Nicorette gum"
CW: " We stock ours up at customer service"
HER: "I'm SO glad I waited in line for NOTHING!"
CW: "OKAY...HAVE A NICE DAY!" ---Stupid bitch!
If my week continues in this direction I promise....someone will be having a VERY bad holiday...and it won't be me!
Tuesday, December 18, 2007
Saturday, September 8, 2007
"Is this good to take?"
Have you ever had to phone call that is requesting to know if a medication is still good?
You of course ask the basic question..."What does the expiration on the bottle say?"
During the past couple of days, I've had a couple of whoppers...
One woman brings in a Flonase and Vicodin that she bought TWO years ago, wondering if she could "exchange" them. I kindly explain our policy that we don't take medications back after they leave the counter...."I've never even opened the box!!!" ....Then why on Earth do you want a new freaking bottle????
Then today I had an older couple bring in a WHOLE bag of drugs...Vicodin, Peridex, Amoxicillin...dated from 2001!!!! At least they didn't ask for a refund....
You of course ask the basic question..."What does the expiration on the bottle say?"
During the past couple of days, I've had a couple of whoppers...
One woman brings in a Flonase and Vicodin that she bought TWO years ago, wondering if she could "exchange" them. I kindly explain our policy that we don't take medications back after they leave the counter...."I've never even opened the box!!!" ....Then why on Earth do you want a new freaking bottle????
Then today I had an older couple bring in a WHOLE bag of drugs...Vicodin, Peridex, Amoxicillin...dated from 2001!!!! At least they didn't ask for a refund....
Wednesday, August 15, 2007
First Posting
I work in a retail pharmacy, lets say it starts with an "S" and ends in "Y". It's okay most of the time until you get that ONE stupid customer.
For example:
My day is going fine...I've only been working about 30 minutes. The phone rings,
"Thanks for calling what can I do for you?"
"Yeah, can I get my prescription at 2 instead of 7?!"
I need a freaking name to go with the dumbshit on the other end of the line!!! Of course I ask and they reply like I'm supposed to know who the hell they are....
For example:
My day is going fine...I've only been working about 30 minutes. The phone rings,
"Thanks for calling what can I do for you?"
"Yeah, can I get my prescription at 2 instead of 7?!"
I need a freaking name to go with the dumbshit on the other end of the line!!! Of course I ask and they reply like I'm supposed to know who the hell they are....
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